4. Listen More Than You Talk 👂

Your customers are actually your best business consultants. They know what they like and what they don't. Don't be afraid to ask for feedback! A simple "How are we doing?" or a quick poll can give you goldmine information. When customers feel like their opinion matters, they become emotionally invested in your success.

The Bottom Line:
Building engagement takes a little more time than just running an ad, but the payoff is huge. Stop looking for transactions and start looking for relationships. Your business (and your customers) will thank you!

https://smallbiztrends.com/effective-customer-engagement-strategies/