Reading your detailed review, I can clearly understand the current picture of the Ambulatorio del Norte (North Outpatient Clinic). In my opinion, despite the limitations of state healthcare centers—such as the shortage of medicines or lab equipment—the humane treatment of doctors and nurses and the 24-hour emergency service have made this center a great place of hope for the locals. In particular, the struggle to get a ticket in the morning to see a specialist or having to buy medicine yourself, which you have openly highlighted, is a reflection of the daily suffering of patients. The proposal you have made to introduce digital appointments is really the need of the hour. If the obligation to stand in line from early in the morning was removed, the suffering of especially elderly patients would be greatly reduced. The prescriptions and test instructions given by the doctors indicate that you received the right treatment at the right time. I hope you recover quickly. Best wishes for you in this contest. 😊