Yeah, I remember the sentiment from comments and posts I read at the time.

I suppose I don't mean "the structure" needs an overhaul; technically, it might be fine, but these things need to be socialized and UI/UX need to influence and enable behavior and understanding.

I suppose that's a different layer, but the way I think of it, the "structure" of the system includes whatever pieces are necessary to enable graduation from an unsophisticated mental model to something that enables—and rewards—imagination.